Calm Under Pressure
A voice-guided de-escalation simulator for security teams, venue staff, nightlife workers, and retail managers. Users wear earbuds and respond to branching, realistic scenarios: an angry customer, a crowded exit, conflicting witness accounts, or an intoxicated guest. Managers can author scenarios based on incidents from their own locations, while the app scores timing, word choice, escalation risk, and adherence to policy. It borrows the founder’s volatile-environment training mindset but applies it to verbal and situational awareness skills.
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